Privacy Policy
Draft — last updated 21 September 2026. This is a starting draft and should be reviewed by a qualified lawyer for NDPR compliance before public launch.
What we collect
When you create a TrueWasher account, we collect your name, email address, phone number, and pickup/delivery addresses. When you book a pickup, we store details about your order (items, plan, pricing, and status).
How we use it
We use this information to schedule pickups and deliveries, communicate order updates (in-app and push notifications), and process payments through our payment partners.
Where it's stored
Account and order data is stored with Supabase, our backend provider. Payment processing is handled by our payment partners and is not stored on TrueWasher's servers.
Your rights
You can request access to, correction of, or deletion of your personal data at any time by contacting us.